Toyota Warranty Advantage
When it comes to buying a new car, we believe that nothing should stand between you and the thrill of the drive. Which is why we've made sure every[T5] new model bought after 1 January 2019 is protected by a minimum five-year unlimited kilometre warranty that covers any part, panel and accessory made by Toyota.
View full terms and conditions
Our promise to you
What if I bought my Toyota before 1 January 2019?
You’ll be protected by Toyota’s three-year/100,000km warranty that covers any defect in material or workmanship in both parts and panels. If you’re the proud owner of a Hybrid, we’ll cover your battery for a full eight years or 160,000km, whichever comes first.
FAQs
What is the Hybrid Health Check?
A Hybrid Health Check is a detailed analysis, where your Service Centre uses a special scan tool to confirm the health of your Hybrid battery and Hybrid systems to ensure trouble-free motoring.
How often do I need a Hybrid Health Check?
Hybrid Health Checks are done annually beginning from the year five service then each year thereafter for warranty coverage up to 10 years, which is incorporated in your routine maintenance, so no need for an extra trip to your Service Centre.
Will I have to pay for a Hybrid Health Check?
Hybrid Health Check is free when conducted as part of routine maintenance service with a Toyota dealer. If a Hybrid Health Check is requested outside of a routine maintenance, there will be a charge for the labour.
Is "We’ll keep you mobile" the same as Roadside Assistance?
No. Keeping you mobile means that if your vehicle requires a warranty repair, Toyota will cover charges that relate to transporting your vehicle to a Toyota dealer, cost of the repair and a loan vehicle while your vehicle is off the road.
Who should service my Toyota?
Toyota Authorised Service Centres (we have about 300 nationwide) have specialist factory-trained technicians. We have access to the latest diagnostic equipment and specialist service tools along with regular Toyota updates. And we only use genuine parts. This all means that you’ll keep your Toyota in the best condition.
Do I qualify for the Toyota Warranty Advantage for my 2018-delivered vehicle?
The new warranty period only applies to vehicles delivered to a customer on or after 1 January 2019. Vehicles purchased before this date will still have the three-year/100,000km warranty period.
Any Toyota warranty (including relevant Toyota warranty periods) does not limit and may not necessarily exceed your rights under the Australian Consumer Law statutory consumer guarantees. If your rights under the Australian Consumer Law are greater than the Toyota Warranty Advantage (or other applicable Toyota warranties), we will always honour your rights under the Australian Consumer Law.
What is the Bumper-to-Bumper Warranty?
This refers to the total vehicle warranty – that is almost everything between your vehicle’s front and rear bumper (subject to terms and conditions) which includes up to seven years for the engine and drivetrain and up to 10 years for the Hybrid battery.
DISCLAIMERS
[T5]Applicable to new vehicles used for commercial applications, such as taxis, hire vehicles and vehicles transporting people or goods for payment including a part-time or casual basis, delivered on or after 01/01/2019. The standard Toyota Warranty Advantage period is for 5 years/160,000kms (whichever occurs first), from delivery. This warranty does not limit and may not necessarily exceed your rights under the Australian Consumer Law.
