Posted: 4/01/2019
Toyota Australia has today announced the introduction of the Toyota Warranty Advantage - a standard five-year^ manufacturer warranty for all new Toyota vehicles sold from January 1, 2019.
In a move designed to drive greater value, confidence and loyalty for Toyota owners, the Toyota Warranty Advantage includes unlimited kilometres for private buyers and 160,000km for vehicles used for commercial purposes.
The new five-year protection and other benefits apply to all models across the range, from the nimble Yaris to the mighty LandCruiser 200 Series, including petrol, diesel and hybrid drivetrains.
Owners of new vehicles are entitled to a full refund for any failure that prevents the vehicle being driveable within 60 days of collecting their new vehicles.
This 60-day money-back guarantee also applies where there have been multiple unsuccessful attempts to repair a vehicle.
Toyota and its dealers will cover the cost of towing and a loan vehicle if an owner's vehicle requires a warranty repair and is undriveable.
Further coverage is available beyond the five-year period for vehicles that undergo scheduled log-book servicing, including up to seven years for the engine and transmission.
The warranty for hybrid batteries can be extended to 10 years/unlimited kilometres with an annual hybrid health inspection carried out as part of normal 12-monthly servicing from the fifth year.
Coverage can apply beyond the Toyota Warranty Advantage period where the dealer or Toyota determines a component has failed due to a manufacturing defect.
Toyota genuine parts and accessories also benefit from the new warranty with coverage up to five years, linked to the vehicle's warranty coverage.
Toyota Australia's vice president sales and marketing Sean Hanley said the new Toyota Warranty Advantage was the next step in their consumer-focused changes.
"Toyota Warranty Advantage demonstrates the willingness of Toyota and our dealers to provide excellent customer care that matches the enviable reputation of our vehicles for quality, durability and reliability," Mr Hanley said.
"Our guests have told us that being able to remain on the road, with minimal disruption and inconvenience was most important to them.
"Which is why we've taken the time to develop the Toyota Warranty Advantage, to ensure that we deliver what our guests are looking for - a consumer-focused warranty program that will ensure that Toyota owners feel confident and appreciated throughout an exceptional ownership experience."
All new Toyota vehicles are also covered by Toyota Service Advantage - capped price servicing at remarkably low prices.
A new Toyota HiLux costs just $180 (petrol) or $240 (diesel) for each of the first six scheduled services over three years or 60,000km (whichever occurs first).
A new Toyota Corolla hybrid costs just $175 for each of the first five annual scheduled services over five years or 75,000km (whichever occurs first).
The Toyota Warranty Advantage does not limit and may not necessarily exceed the rights under the Australian Consumer Law.
Disclaimer:
^ For full details of terms and conditions, visit www.toyota.com.au/owners/warranty